Privacy Policy

Last updated: January 2026

ContentTrace ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our WordPress plugin and website.

1. Information We Collect

1.1 Website Visitors

When you visit contenttrace.app, we may collect:

• Browser type and version
• Pages visited and time spent
• Referring website
• IP address (anonymized)

1.2 Plugin Users (License Validation)

When you activate a license, we collect:

• License key
• Website domain (for license enforcement)
• WordPress version (for compatibility)

1.3 Customers

When you purchase, we collect:

• Email address
• Payment information (processed securely by 2Checkout)
• Name (optional)

2. Information We DO NOT Collect

ContentTrace is designed to be privacy-first:

• We do NOT store your WordPress content on our servers
• We do NOT collect your visitors' data
• We do NOT track your visitors
• All token generation and logging happens locally on YOUR server

3. How We Use Your Information

• License validation: To verify your license is valid and within domain limits
• Customer support: To help you with issues
• Product updates: To notify you of important updates
• Analytics: To improve our website and plugin

4. Data Storage & Security

4.1 Data Residency

All ContentTrace infrastructure is hosted in Finland (EU) by Hetzner Online GmbH. This supports EU data residency expectations for our European customers.

4.2 What We Store

• License keys and activation domains
• Usage statistics (scan counts, not content)
• Customer email addresses

4.3 What We DON'T Store

• Your post content (processed in memory, never saved)
• Payment card details (handled by 2Checkout)
• Your visitors' personal data

Payment information is processed by our payment processor (2Checkout) and never touches our servers.

5. Third-Party Services

We use the following third-party services:

5.1 2Checkout (Verifone) — Payment Processing

• Purpose: Process payments for Pro and Pro+ subscriptions
• Data shared: Email, name, payment details
• 2Checkout handles secure payment processing
• Privacy policy is provided by 2Checkout at checkout

5.2 ContentTrace License Server

• Purpose: Validate licenses and track usage for Pro/Pro+ features
• Data shared: License key, website domain, WordPress version
• For Pro/Pro+ similarity checks, your WordPress site sends post text to our API for in-memory comparison and report generation (processed and discarded; not stored)

5.3 Archive.org (Optional)

• Purpose: Create timestamped proof of your content's original publication
• Data shared: Your post URLs (only when you choose to archive)
• This is a free, public service by the Internet Archive

5.4 Google Custom Search API (Pro/Pro+ Only)

• Purpose: Automated duplicate content detection
• Data shared: Search queries containing tokens and content snippets
• Uses YOUR Google API key, not ours

This connection is established directly between your WordPress server and Google’s API. ContentTrace servers do not receive the search queries or the search results.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data

Contact us at hello@contenttrace.app to exercise these rights.

7. GDPR Compliance

ContentTrace is designed with GDPR compliance as a core principle:

• Data Residency: All data stored in Finland (EU)
• Legal Basis: We process data under legitimate interest for license validation
• Data Minimization: We only collect what's necessary
• No Content Storage: We do not store your post content on our servers

7.1 Data Processing Agreement (DPA)

For Pro and Pro+ business customers who require a formal Data Processing Agreement for their compliance needs, we offer a standard DPA. Contact us at hello@contenttrace.app to request one.

8. Changes to This Policy

We may update this policy. Significant changes will be communicated via email to customers.

9. Contact

Questions? Email us at hello@contenttrace.app

Address: House No: 200/1, West Agargaon, North Shyamoli, Dhaka-1207, Bangladesh

Phone: +8801829622212